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About Video Collaboration Services

Video Collaboration Services provides complete AV support for campus.

Services include:

Videoconferencing

  • Point-to-Point Videoconferencing: Share your classroom content or presentations, or talk face-to-face between two geographic locations.
  • Multipoint Videoconferencing: Share your classroom content and presentations, or talk face-to-face between three or more geographic locations.
  • Desktop Videoconferencing: Build relationships with remote colleagues, face-to-face from your desktop.
  • Webconferencing: Collaborate with teams and classes live over the web with a combination of chat, video chat, desktop sharing, and whiteboarding.

TotalSystem Care

VCS offers scalable management for your AV environment. From an annual inspection and diagnostic of your AV equipment, to a fully managed infrastructure, TotalSystem Care can provide:

  • An annual review of all AV signals and equipment. Inspection of filters and lamps for replacement.
  • Management of AV repairs, with vendors and manufacturers, including AV programming bugs.
  • Project management of new feature requests and system updates.
  • AV PC hardening with baseline security configurations and scheduled inspections.
  • AV network securing, monitoring, and configuration.
  • Central scheduling, monitoring, and configuration for your videoconferencing equipment.
  • Current operating system and firmware maintenance of AV equipment.
  • Proactive consultations about new technologies and industry trends.

AV Support

  • Presentation/Lecture Support: Schedule event assistance to ensure your AV technology works as expected.
  • Sound Reinforcement: Amplify audio from your voice or laptop so the whole room can hear.
  • AV Setup and Configuration: Configure your laptop, projection and audio devices for your AV needs.

Video Streaming

  • Lecture Capture: Capture your lecture and presentation for distribution via the web.
  • Rich Media Hosting: Provide server software, storage, backup and high speed connectivity for Mediasite rich media files.
  • Overflow sites: Transmit video and audio to overflow sites for your major event.
  • Internet Streaming: Optimize and upload your files for web download or streaming. Viewership reporting available.

Consultation

  • AV Recommendations: Capture department requirements, reviewing various solutions and making recommendations.
  • AV Training: Train your staff on your AV equipment in the office and classroom.

Spotlight

When Weill Hall, Cornell’s state-of-the-art life sciences technology building, went online in Fall 2008, Video Collaboration Services was asked to provide support for eight conference rooms and electronic classrooms, including a cutting edge AccessGrid installation, video conferencing, sound reinforcement, and presentation support.