Getting Help
Knowing who to contact for assistance with telecommuting issues can be complicated. Many units prefer to have their users start with local technical support. CIT maintains a web page with contact information for many departments and units, along with the most commonly used commercial Internet Service Providers.
If your question deals with a campus-wide service, the CIT web site or Contact Center are probably the best places to start.
If your question deals with hardware or software specifically for your unit or department, contact your local technical support provider.
If it's an issue with connectivity, you may also want to contact your home ISP (Internet service provider).
For issues concerning flextime and flexplace policies, guidelines, reimbursements, data security, etc., please contact your local human resources office.