Cornell University CIT

Is this web site for me?

If you perform any of these tasks in your job, the resources on this site may be of interest to you:

• Network administration
• General computer support
• Web support
• Technology training
• Systems administration
• Telecommunications coordination

Help with Specific Technical Issues

• Network status
• General troubleshooting tips
• Tips for managing and troubleshooting your LAN
• Using CIT's DHCP service
• Network Operations Center (NOC)
• Network & Communications Services (NCS) - for help with your phone lines, AUDIX and the physical network
• Contact Center (HelpDesk)
  • Tech Support Provider Community (wiki w/second tier support info for TSPs only)
• Mailing lists of interest to technical support providers
• Security issues
• Overview of IP addresses, subnetting and sub-subnetting
• Windows 2000 at Cornell and Kerberos, DNS, etc.

What's happening at CIT?

• New NCS Request for Service (RFS) form requires IE7 or Firefox
• Notification systems - mailing lists and sites for keeping up-to-date on the status of Cornell's voice and data networks
• Technical Support Provider Forum
• Don't forget to check the Computing at Cornell News!

Events and Training

• CIT Training Courses
• Technical Support Provider Forums - the third Wednesday of every month, from 12:00 to 1:30pm. This is your chance to hear about what CIT is doing, ask CIT questions and raise concerns.
• Take a SkillSoft course - training from your desktop!

 

 

Home | FAQ | Troubleshooting | DHCP | DNSdb
NCS | NOC | Mailing Lists | Notification
Network Status | TSP Forum