The purpose of Project Closeout is to assess the project and derive any lessons learned and best practices to be applied to future projects.
Project Closeout begins with a Post-Implementation Review. The review may start with a survey designed to solicit feedback on the project from the Project Team, Customers, Consumers and other stakeholders. Once feedback has been collected and evaluated, an assessment meeting is conducted to derive best practices and formulate lessons learned to inform future efforts. Ideally, the best practices and lessons learned should be stored in a centralized organizational repository, facilitating access and retrieval by managers of future projects.
Project Closeout ends with administrative closeout – providing feedback on Project Team members, updating the skills inventory, capturing key project metrics, and filing all pertinent project materials into the project repository.