Identifying Probable Spam
PureMessage looks through each message for a large number of clues that indicate spam. The more clues found, the higher the probability that the message is actually spam. We can't tell you exactly what the rules are, because it's a secret. We don't want the spammers to know how to circumvent them!
For information on how PureMessage flags these messages, and tips on how you can automatically filter them out, see our How We Label Spam page.
If you find that messages you are sending (especially messages like newsletters or memos that go to groups of people) are getting labeled as spam, look through your format for phrases or links that may be confusing PureMessage. Also see this general information about possible reasons why messages are rejected as spam.
If an email newsletter or other mailing needed by several people is being mistakenly labeled as spam, please write to the email system administrators, virus-spam-mgr@cornell.edu, to request that the filters on the central mail servers be modified to accommodate your needs.