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Plain Text Messages

and why they're important

We've come a long way since the days of 1200 baud modems and text-based bulletin boards. Today's web pages and email clients present us with an abundance of style and formatting options. That may help you express yourself, but there is a drawback: it can confuse the more literal-minded among us. I refer to our automated cousins, specifically the software behind our e-lists.

E-list managers like Lyris ListManager expect commands (sent via email) to arrive in a plain text format. The problem is that there are many ways to format text, and it's not currently possible for the software to separate the command from the formatting "wrapper." (Want to know more about what your messages really look like?)

Formatted text is the most common cause of problems list administrators encounter when sending commands. These pages describe how to get various email clients to send plain text messages without the formatting overhead.

The email clients supported by CIT are listed to the right. Many other clients are listed below. We do NOT support these clients, nor do we recommend their use. This information has been collected from a number of sources including a wonderful site created by Gerald E. Boyd. It is presented here for you to use as you see fit. Your mileage may vary.

We can also point you to other resources related to plain text email.


If you use an e-mail client not listed to the right AND you know how to make it send plain text, we'd love to hear from you. Please do not use this form to ask questions. Again, we only support the clients listed in the upper box at the right.

If you think our information is wrong, let us know, especially if you know how to fix it. There's a feedback button at the bottom of this page.

 

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Clients supported by Cornell Information Technologies

Thunderbird

Eudora 6.x

Outlook

Entourage

Outlook Web Access

WebMail (SquirrelMail)

uPortal.Cornell E-mail Channel

Clients NOT supported by CIT
(please don't ask us any questions!)

 

Agent/Free Agent

AOL 5.0 and earlier

AOL 6.0

AOL 7.0

AOL 8.0

AOL 9.0

AOL 6.0, 7.0, 8.0 Alternate

Apple Mail (OS X)

CompuServe 2, 3 and 4

CompuServe 2000

Earthlink 5.0

Eudora Light v3.0.5 and earlier

Eudora Light v3.0.6

Eudora Pro v4.0.2 and earlier

Eudora Pro v4.2 and later

Eudora v5.0

Google Mail

Hotmail

IncrediMail Xe

Juno v5.0

Lotus Notes R5

MS Internet Explorer 4.0, 5.0, 5.50 and 6.0

MSN Explorer 6.0

MSN Explorer 7.0

MSN 8.0

MS Exchange 4.0 and other MS problems

WINMAIL.DAT (TNEF) attachments

Equal signs at end of lines

ISO 8859-1 or other character sets

MS Exchange Server 5.0

 

Mozilla 1.1

Mozilla Thunderbird 0.5

Netscape Communicator 3.xx

Netscape Communicator 4.0x - 4.4x

Netscape Communicator 4.5, 4.6, 4.7

Netscape Communicator 6.0 - 6.1

Netscape Communicator 6.2

Netscape Communicator 7.0

Netscape Communicator 7.1

Novell Groupwise

Outlook 2000

Outlook 2002/2003

Outlook Express 4.0

Outlook Express 5.0 - 6.0

Outlook 97 (without Service Release 1)

Outlook 97 (with Service Release 1)

Outlook 98 (Work group version)

Outlook 98 (Internet version)

Pegasus Mail 3.x

Pegasus Mail 4.x

Pine 4.x (Unix)

Pine 4.x (Windows)

Poco 2.xx

TheBat! v1.18

WebTV

Yahoo Mail

 

 

 


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Last modified: October 05, 2009

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